Frequently Asked Questions
It is a device that can continuously produce medical grade oxygen using the surrounding air. It does not need to be refilled like oxygen tanks.
A pulse mode system in oxygen concentrators delivers a short burst of oxygen when it detects breathing, rather than a continuous flow. This conserves oxygen making portable units smaller, lighter with longer battery life, and give optimum delivery of oxygen. The device monitors your breathing and adapts the oxygen delivery accordingly to ensure you get the right amount.
The increased efficiency significantly improves portability and convenience for users who rely on supplemental oxygen while on the go.
Yes, Kingon P2 is certified by Philippine FDA with CMDN No. CDRRHR-CMDN-2022-924811
Yes, all Kingon FAA Approved devices can be used inside commercial planes
Yes, our FAA Approved portable oxygen concentrators are allowed on Philippine Airlines flights and other Commercial Airlines. It meets the necessary requirements because it's FAA-approved and has the required labeling that PAL specifies for POCs.
Below is the label on our FAA Approved Kingon Portable Concentrators.
We do not recommend using Kingon portable oxygen concentrators for unsupervised sleep due to the machines using pulse dose system. Our breathing pattern changes during sleep which can affect oxygen delivery.
Oxygen concentrators use a special filter called molecular sieve to create medical-grade oxygen. To ensure your concentrator continues to work properly, it's important to replace the molecular sieve every 1 to 1.5yrs for optimum oxygen delivery.
For E7 model:
Pulse flow setting 1 = 6h Pulse flow setting 2 = 5h Pulse flow setting 3 = 3.5h Pulse flow setting 4 = 2.5h Pulse flow setting 5 = 2h Pulse flow setting 6 = 1h 30mins Pulse flow setting 7 = 1h 15mins
For P2 and P2E models:
Pulse setting 1 = 3h 40mins Pulse setting 2 = 3h 20mins Pulse setting 3 = 2h 54mins Pulse setting 4 = 2h 14mins Pulse setting 5 = 1h 50mins
For S4 model:
Pulse setting 1 (210ml/min) = 3h 00mins
Pulse setting 2 (420ml/min) = 2h 15mins
Pulse setting 3 (630ml/min) = 1h 36mins
Pulse setting 4 (840ml/min) = 1h 15mins
All estimated values and may vary depending on the usage or age of battery.
1 nasal cannula
5 extra air filter
1 Lithium Ion 6800mAh battery pack
1 DC 12v car adaptor
1 AC 100-240v 50/60hz power adaptor
1 shoulder bag
Yes, we have readily available parts and trained service engineers that can facilitate in providing solution for any questions or issues.
Portable Machines:
3 Year Warranty for Machine
1 Year Warranty for Sieve & Batteries
Stationary Machines:
5 Year Warranty for Machine
1 Year Warranty for Sieve
We accept Credit Card, Online Bank Transfers or Cash on Delivery (Metro Manila only). We offer 12 months to pay for BDO card holders.
Please visit https://www.kingon.ph/returnpolicy
For international service of machine, kindly contact details below and will direct you to a service center within your country:
Mobile: 0086 13780641817 (wechat and whatsapp)
Skype: augreener
Email: kingonmed@gmail.com